> For the complete documentation index, see [llms.txt](https://docs.discloud.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.discloud.com/en/faq.md).

# FAQ

- [Where to Get Help](https://docs.discloud.com/en/faq/where-to-get-help.md): Channels and best practices for getting help with Discloud-community forums, chat, donor areas, and direct staff support.
- [General Questions](https://docs.discloud.com/en/faq/general-questions.md): Quick answers to common Discloud usage questions (project structure, main file, environment, plan behavior, logging, domains, and subscription basics).
- [What is the root of the project?](https://docs.discloud.com/en/faq/general-questions/what-is-the-root-of-the-project.md): Understand the project root (base directory) so Discloud can detect configs, dependencies and your main file correctly.
- [.env file](https://docs.discloud.com/en/faq/general-questions/.env-file.md): Learn the fundamentals of .env file, including syntax, security best practices, and how to securely manage environment variables in your projects.
- [What is the main file?](https://docs.discloud.com/en/faq/general-questions/what-is-the-main-file.md): Learn what the main file is and how to identify it in your project.
- [How to create a subdomain?](https://docs.discloud.com/en/faq/general-questions/how-to-create-a-subdomain.md): Learn how to register and manage custom Discloud subdomains for your applications.
- [How can I get my Discord bot ID?](https://docs.discloud.com/en/faq/general-questions/how-can-i-get-my-discord-bot-id.md): Learn what the Discord Application ID (Client ID) is and how to find it in the Discord Developer Portal.
- [How to compress?](https://docs.discloud.com/en/faq/general-questions/how-to-compress.md): Learn how to create your project's .zip file the right way before uploading it to Discloud.
- [How to commit?](https://docs.discloud.com/en/faq/general-questions/how-to-commit.md): Update the files of an application that is already on Discloud, without uploading the whole project again.
- [\[WIP\] You already have a registered account in the system](https://docs.discloud.com/en/faq/general-questions/you-already-have-a-registered-account-in-the-system.md)
- [How to access the application logs?](https://docs.discloud.com/en/faq/general-questions/how-to-access-the-application-logs.md): View your application's logs on Discloud to understand errors and follow what is happening.
- [How to verify a Discord account?](https://docs.discloud.com/en/faq/general-questions/how-to-verify-a-discord-account.md): Verify your account on the Discloud Discord server so you can use the bot and manage your applications from Discord.
- [How to build and package a Java application?](https://docs.discloud.com/en/faq/general-questions/how-to-build-and-package-a-java-application.md): Understand how to compile and package your Java project into a deployable JAR file using Maven or Gradle.
- [Subscription Management](https://docs.discloud.com/en/faq/general-questions/subscription-management.md): Manage your Discloud subscription (upgrade, cancel, reactivate) through the billing dashboard.
- [How can I get my Discloud API token?](https://docs.discloud.com/en/faq/general-questions/how-can-i-get-my-discloud-api-token.md): Learn what the Discloud API Token is and where to find it on the Dashboard.
- [How can I get my Discloud Account ID?](https://docs.discloud.com/en/faq/general-questions/how-can-i-get-my-discloud-account-id.md): Learn what the Discloud Account ID is and where to find it on the Dashboard.
- [Troubleshooting Solutions](https://docs.discloud.com/en/faq/troubleshooting-solutions.md): Central hub for diagnosing and resolving common Discloud runtime, build, networking, and configuration issues before opening a ticket.
- [Diagnosing Offline Applications](https://docs.discloud.com/en/faq/troubleshooting-solutions/diagnosing-offline-applications.md): Learn how to diagnose and resolve common issues with applications that fail to stay online on Discloud.
- [Bot too heavy](https://docs.discloud.com/en/faq/troubleshooting-solutions/bot-too-heavy.md): What to do when your application's .zip file is too big to upload.
- [Why can't I access my website?](https://docs.discloud.com/en/faq/troubleshooting-solutions/why-cant-i-access-my-website.md): Checklist for when your website or API hosted on Discloud doesn't load.